IMPORTANT UPDATE : we are having problems on the main server on 11/03/2025, we are trying to fix it please be patience until maintenance is done
We apologize for the issue that was beyond our control due to a technical problem.
Team streamisly
📢 Important Update! 📢
Hello Customer👋
🔄 Our system operates on “there is always an alternative.” Some channels may not work on all devices due to different codecs.
🔧 If you face issues, try different versions: HD, UHD, 4K, 720p, HEVC. Explore alternative channels for the same event! 🌐
👉 Your satisfaction is our priority. Thanks for being part of our community! 🌟
Best , team streamisly.
For further assistance, contact our customer support on WhatsApp. We’re here to ensure your streaming experience is seamless and enjoyable! 🌐📺
Solution: click on change the playlist and choose 8K VIP VPN playlist, insert again your username and password and clear app cache .
Solution: try first to clear app cache and restart the router WIFI , if nothing works contact us via chat with your Mac adress
Solution: Contact us via whatsapp to send you a diffrent url host
Solution: Contact us via chat support to send you a diffrent url host
Solution:
for Samsung tv : click here
for fire tv stick : click here
for LG tv : click here
for Sony tv or android tv : click here
Solution:
there are several steps you can take to troubleshoot and potentially resolve the problem:
two raisons :the app is shutdown or the mac adress has changed after electricity breakdown in your home ,
solution :
if mac adress has changed ,contact us to connect you on the new mac adress
reason:
try the other alternative servers by pasting your M3u link here : https://streamisly.tv/convert-m3u-to-xtream-codes/
1.its not an error the channels are under maintenance and we are updating our channels list , if the problem presist for a long time (more then 3 hours) Contact us via whatsapp.
2. you are connecting two devices or more on the same account, please use just one device.
Patience and Wait: In some cases, the issue may be on the provider’s end, and resolution may take some time. Patience is key, and waiting for the service provider to address the problem may be necessary.
Solution: Turn off the WiFi router and the device for 5 minutes. Try again. Connect the device with a LAN cable to the router. If issues persist, contact us to add VPN to your account.
Solution: If using TELEKOM network,During peak hours, network congestion is common as more users are online. This can affect the quality of your IPTV streaming. Contact your internet service provider (ISP) to inquire about potential network congestion issues during those hours.
switch to VODAFON, as TELEKOM may have issues with streaming services during peak hours. Additionally, try connecting the device with a LAN cable to the router.
Router Placement and Settings: Ensure that your router is placed in a central location and is not obstructed by walls or other objects. Additionally, check the router settings, and if possible, prioritize IPTV traffic to ensure a smoother streaming experience.
Update Router Firmware: Make sure your router’s firmware is up-to-date. Router manufacturers often release firmware updates to address performance issues and improve stability.
Use Wired Connection: If you are using a Wi-Fi connection, consider using a wired Ethernet connection instead. Wired connections tend to be more stable and less susceptible to interference.
Reduce Network Load: Disconnect other devices from the network during the specified hours to reduce overall network load. This can help ensure that more bandwidth is available for your IPTV streaming.
Solution:
Check Regional Restrictions: Some channels may have regional restrictions, and their availability might be limited based on your geographical location. Confirm with your IPTV service provider if this is the case.
Update IPTV App or Firmware: Ensure that you are using the latest version of the IPTV app or firmware on your device. Outdated software can lead to compatibility issues.
Try on Another Device: If possible, try accessing the problematic channels on a different device to determine if the issue is device-specific.
Check Internet Connection: A stable and high-speed internet connection is essential for IPTV streaming. Run a speed test to ensure that your connection meets the minimum requirements for streaming.
VPN or Proxy Issues: If you are using a VPN or proxy, try disabling it temporarily. IPTV services may have restrictions on VPN usage.
Contact us on WhatsApp to resolve the issue, and our technical team will assist you.
Solution: Try switching to another IPTV app, use a VPN, or connect the device with a LAN cable to the router.
Solution:
Contact us on WhatsApp to redirect you to another server, especially if your network (e.g., TELEKOM) doesn’t support all IPTV servers.
Reason: Uninstalled the app or switched to another app. Also occurs with network changes or electricity breakdowns.
Reason: App issue with cache updates. Install one of our recommended apps from our installation guide for resolution.
put your M3U link in the field to get other alternatives HOST URL